Skip to Questions

Feedback and Suggestions - Tell Us What You Think About Kennedy Library

Q

The wireless internet connection is not very reliable and cuts out a lot, especially on the second floor. Is there a way to fix this?

It's difficult to study/complete assignments while having to reconnect to the internet every 10 minutes or so
Last Updated: Nov 01, 2011  |  29 Views

Was this helpful? 0   0
A

Answer

Wireless connectivity can be affected by many factors, especially in a high-network-traffic area such as the 2nd floor of the Library. Mac laptops seem especially prone to intermittant problems. I will forward your comment and question to ITS-Network Administration, the department responsible for Mustang Wireless on campus.

We recommend using one of the desktop computers located on all floors of the Library when a reliable, secured internet connection is required. See link below for computer locations and real-time availability. Thanks for your feedback, we are listening!

Answered by Jane WorthyBookmark and Share

Other Answers / Comments (3)

  1. We have been experiencing some problems with the wireless network lately, and we are working to fix them ASAP.
    by Katherine O'Clair on Nov 01, 2011.
  2. I have this problem too on my PC laptop - I am lucky to get online at all, and if I do get on, I get kicked off about 10 minutes later. Very frustrating when all of the library computers are occupied, and I can't use my laptop to study.
    by jessica on Nov 14, 2011.
  3. We're working with Information Technology Services to double capacity over the next two months. You'll soon see technicians with ladders installing new access points all over the library.
    by Jane Worthy on Nov 14, 2011.

Related content from Cal Poly Research Guides